It’s on me to learn not to care too much. So I supopse in conclusion, if you do refund, I am not upset. That’s why we asked for $18 too, because money is something we could all use more of. Or even it isn’t a lot, why shouldnt’ you try to get the most out of it? That’s a fair desire. I don’t know your financial circumstances. It is OK if people don’t like the game, but it affects me personally a lot, when people feel like it was not -worth- the time they engaged with it.īut do I blame you for wanting to get the most out of your $18? No. So yes, I am sad when people think this game is not worth the money we asked for (which we thought was a fair ask). At the end, if this was a commercial failure, all we have got is what we have made. All we could do, was try the damn hardest to make something we are honestly proud of. We all gave it our all, to make this weird thing, and we had no idea if it was any good to anybody else. I have been in this industry for 15 years almost, and this is the hardest I have ever worked. The dev team got to be like family, because that’s how making an indie game is, you are all in it together, through thick and thin, supporting one another bc if you don’t, there is no way in hell this game would get made, let alone any chance of it to be worth more than a bucket of ♥♥♥♥. Life happened during those two years: there were big breakups, profound illnesses of loved ones, a baby, etc.
#FIREWATCH DEV FULL#
It is just a small room full of computers and a used microwave and $10 office chairs we luckily got from craigslist. It is not a glamorous thing, making an independent game. We are all crammed in a tiny office, sharing one bathroom. Let’s give this a go, worst outcome is we all hate each other and go back to various money jobs, but we all could say, WE TRIED. We seemed to like each other OK, so we all took a big leap of faith. We all could have had much better paying jobs elsewhere, but we all thought this game idea had potential to be something special. The 11 of us all took a lot of risk to make this, and sacrificed financially to give Firewatch a chance.
Sorry if it’s a bit stream of consciousness because I want this to come from the heart. You seem nice and I figured what the heck, why not have a conversation about this, now that I have read it and it’s right here in front of me. I thought about not responding, because normally ppl who want to refund are rude and unpleasant and I choose to not engage and dwell on it. Really, you should read the whole thing - it’s worth your time: And, despite the arduous journey involved in the making of Firewatch, she would never hold it against a player who wanted to ask for their money back on the game. Ng says that, despite having the opportunity to take on cushier jobs elsewhere, the team chose to make sacrifices create to a game they really believed in. It’s a long read, where Ng takes the time to explain how much making Firewatch meant to Campo Santo. One of the responses actually came from a Firewatch developer, Jane Ng, an artist at Campo Santo (full disclosure: I’m friendly with one of the developers there). Sure enough, people responded to Undercover Fish’s post, arguing for and against getting a refund for Firewatch. Steam, as you might already know, offers players refunds “ for any reason,” so long as the request is “made within fourteen days of purchase, and the title has been played for less than two hours.” Ostensibly, Undercover Fish could have made a refund request for Firewatch despite enjoying the game, but they wanted to get some input from other players before pulling the trigger. I mean seriously, have you seen how active they are on theese forums? What other dev is that connected to their community? I want to support the developers, but there was so much more i could of got with my 18$. It was a unique game with awesome narration and storytelling. But here is my problem: I loved this game. I feel like there could of been more, and im thinking of refunding. I purchased it because i enjoyed games like this. Over at the Firewatch forums, Undercover Fish explained the conundrum they were in: But they also felt that spending $US18 ($25) for a 2-3 hour experience might be asking for too much. They liked the game, which tasks players with hiking in the Wyoming wilderness. Last weekend, one Firewatch player was having a monetary dilemma.
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